The Cintiq driver software must be installed for full and correct functionality of the creative pen display. Several of the Cintiq models have the driver pre-installed.
Cintiq13, Cintiq 22, Cintiq 24, Cintiq 27, and Cintiq Companion Hybrid: install the driver software provided with your pen display.
Cintiq Companion: the driver is pre-installed.
Cintiq Companion 2: For Mobile Mode, the driver is pre-installed. For Desktop Mode, install the driver software
provided with your pen display.
For information on connecting your pen display, refer to the Quick Start Guide included in the product box.
For both Windows® and Mac, the driver is provided on the Installation CD for the Cintiq 13, Cintiq 27 and the Cintiq Companion Hybrid. During installation, an updated driver will be downloaded and installed from the Wacom website. If you do not have a CD-ROM drive, download the current driver from Wacom Customer Care.
Windows® systems: Driver installation begins automatically when the pen tablet is connected to your computer for the first time, if you are connected to the Internet.
Mac®: Install the driver from the CD, or download it from Wacom Customer Care.
To install the driver:
Save your work and close all open applications.
Install the driver:
Windows: Select the driver installation option that appears after the Intuos and your computer are connected. The driver will be downloaded and installed from the Wacom website. If you do not have an Internet connection, you may access the driver on the Installation CD, or download it from Wacom Customer Care.
Mac: Insert the Installation CD into the CD-ROM drive on your computer. If the software installer menu does not display, double-click the Install or Startup icon from the CD.
Click Install Tablet and follow the prompts to install the driver software.
After completing the installation, use your pen on the pen tablet surface to move the screen cursor.
When you place the pen tip on or close to the active area, the cursor should jump to a corresponding position at the pen tip.
Lift the pen tip and place it in a different location. The screen cursor should jump to the new position.
See the Important Product Information document, accessible from the Wacom Desktop Center, for cautions and warnings.
Note:
User-specific preferences are supported. After logging on, users can customize their personal settings in the Wacom Tablet Properties. Switching to another user (by logging on, or the user switching methods) will load the settings for that user. See Managing preferences.